It is important to carefully consider our Terms and Conditions when posting on WeChalet.

Thus, your listing could be deactivated when:

  • Successively, you let several contact requests expire without responding to them in less than 24 hours.
  • Successively, you refuse several booking requests because of double reservations due to the non-synchronization of your WeChalet calendar with that of other platforms on which you display the same listing.
  • You consistently take more than 24 hours to approve a reservation request.
  • You encourage travelers to communicate outside of our secure platform before making a reservation.
  • You encourage travelers to transact offsite.
  • Your content does not comply with our Terms and Conditions and the non-discrimination policy of the WeChalet platform.

In either of these cases, your listing may be deactivated.

To have your listing reactivated, please contact us.

As a host, you can also manually block dates from your calendar or pause your listing if you don't want travelers to contact you or when you aren't able to accommodate them.

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