WeChalet

Responding to WeChalet guests within 24 hours will allow you to maximize your reservation rate.

Why are WeChalet hosts invited to respond within 24 hours for a Request to Book?

You can view and print your invoices on WeChalet.

How to view and print my invoices on WeChalet?

Hosts can choose amongst three standardized cancellation policies (Flexible, Moderate, and Strict).

What are the cancellation policies on WeChalet?

The only way to modify a confirmed WeChalet reservation is to cancel it and make a new one.

How to modify a confirmed WeChalet reservation as a Host?

You can cancel a WeChalet reservation yourself as a host by following these easy steps

How to cancel a WeChalet reservation as a Host?

To change or cancel a traveler's reservation during their stay, you must contact the WeChalet team first.

Can I change or cancel a traveler's reservation during the stay?

You will receive a message, your calendar will be updated, and the refund will be made based on your cancellation policy.

What happens if my WeChalet traveler cancels their reservation?

How to edit a booking request on WeChalet or send a personalized special offer to a guest

🛠️ Edit a Booking Request or Send a Special Offer

Dany

Nicolas Guimont

My Reservations

Find answers and get help from Intercom Support and Community Experts

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