WeChalet

Yes, WeChalet collects and remits the 3.5% lodging tax on all of its reservations in Quebec.

Does WeChalet collect and remit the lodging tax in Quebec?

The cleaning fee is a one-time charge for cleaning the space you are staying in, set by the hosts.

What is the WeChalet cleaning fee?

WeChalet travelers pay a service fee of 6% to 12% depending on the length of stay.

What are the WeChalet service fees for travelers?

Once a WeChalet reservation request is sent, your payment method will be immediately charged.

When am I charged for my WeChalet booking?

The Damage protection option is protecting you in case of accidental damage done during your stay

How does Damage protection option work for WeChalet guests?

Refundable security deposits are returned automatically 7 days after your departure if there is no damage to the property.

How do refundable security deposits work for WeChalet guests?

Only WeChalet is able to deduct the security deposit fees for a host.

What happens if a host wants to collect on their security deposit?

All security deposits must be managed directly via WeChalet.

Can a deposit be collected outside the WeChalet website?

Currently, PayPal, Debit and Credit cards are the payment options accepted on WeChalet.

What are the payment methods accepted on WeChalet?

You can actually choose between the Canadian dollar, the US dollar or the Euro.

Can I pay in the currency of my choice on WeChalet?

Do not send them any money and let us know immediately.

What should I do if someone asks me to pay outside of the WeChalet site?

Currently, you can no longer change the payment method once you have confirmed a WeChalet reservation.

Can I change the payment method of a confirmed reservation on WeChalet?

Dany

Payments

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