If you’re having trouble getting in touch with your host, here are a few suggestions. But first please bear in mind that you can only contact your host via phone if they’ve accepted your reservation.

  • Give your host a little time to respond: Keep in mind that somes hosts may view their message once a day and that you might also live in a different time zone.

  • Send a message on WeChalet: Find your host in your messages and send them a note.

Ultimately, contact us and we’ll do our best to help you contact your host.

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