In order to help WeChalet run smoothly and cover the costs of the products and services we provide, such as maintaining our IT structure, advertising and customer service, we charge a service fee when a reservation is confirmed.
Fees for booking a property
We have two different service charge structures for booking a property: a service fee only for the traveler and a service fee only for the host.
Fees paid by the host
For the service charge on WeChalet, the host pays 3% service charge (plus applicable taxes) on their requested rental price. This helps cover the costs of credit, debit, and Paypal cards.
Fees paid by the guest
The guest pays 6% to 12% commission (plus applicable taxes) on the price requested by the host depending on the length of stay. A stay of 31 days or more offers a commission of 6% while a stay of 31 days and less offers a commission of 12%.
This commission helps pay our operational costs and plant a tree for each booking.