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What should I do if I can't contact my WeChalet host after a booking?

You can contact your host by email or phone only if they have accepted your booking.

Written by Dany

If you’re having trouble getting in touch with your host, here are a few suggestions. But first please bear in mind that you can only contact your host via phone if they’ve accepted your reservation.

  • Give your host a little time to respond: Keep in mind that somes hosts may view their message once a day and that you might also live in a different time zone.

  • Send a message on WeChalet: Find your host in your messages and send them a note.

Ultimately, contact us and we’ll do our best to help you contact your host.

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