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Modify or Cancel a Reservation
How can I cancel due to an emergency or in case of force majeure?
How can I cancel due to an emergency or in case of force majeure?

If you need to cancel due to an emergency, please contact your host via WeChalet first.

Dany avatar
Written by Dany
Updated over a week ago

It may be that due to an emergency, unforeseeable situation or in the event of force majeure, you wish to cancel a reservation already confirmed by your host.

In this case, please contact your host explaining the situation and to check if a refund or change of dates is possible.

Feel free to contact us at support@wechalet.com if necessary, and provide all supporting documents explaining your situation.

We will analyze your information and contact the host if necessary to find an amicable resolution for all.

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