In accordance with our non-discrimination policy, discriminatory practices and listings are absolutely prohibited in the WeChalet community. 

Therefore, if you feel that you have been discriminated against on our platform as a result of a listing, profile, content, message, host or guest, please report it to us by email at [email protected] or through this contact form.

After conducting investigations, we will take appropriate measures to ensure that this type of discrimination does not happen again. Among other things, we may delete messages, contents, listings, user accounts or take any other action appropriate in this type of situation.

Especially in the case that as a traveller you have been discriminated by a host, we will ensure that you find another property more suitable for you on our website.

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